Its free, easily customizable & mobile-friendly. The platform can help automate customer support and engagement but can also be used internally for managing HR and sales. Create Messenger Chat for Lightspeed to provide support, quick answers & better user experience. It enables businesses to deliver human-like personalized interactions in the. It is an artificial intelligence platform that automates conversational experiences for customers and employees. The company has steadily prepared itself for broad international expansion adding support for more than 120 languages to its platform since launch.ĬEO Raghu Ravinutala tells TechCrunch that one of his company’s central advantages is the horizontal structure of the platform that allows customers to tailor the platform to a bunch of different needs. Yellow.ai, formerly known as Yellow Messenger, is an enterprise conversational AI platform 2 founded in 2016 and headquartered in San Mateo, California. Yellow Messenger has courted major customers in India and Southeast Asia but will use this Series B funding to expand their footprint and approach businesses in the U.S., Europe, Latin America, and Asia-Pacific regions. “One in every three companies globally is implementing conversational AI and chatbots-the pull is irreversible,” Lightspeed India’s Dev Khare said in a statement. Companies like Intercom have helped lead the way, raising more $240 million to build out its customer communication platform that uses AI to push customer conversations along the most efficient routes. Semi-intelligent chatbots had a rough start but have become key parts of enterprise workflows in the past several years as the companies pushing them grew more in touch with their limitations. The startup previously raised funding from Lightspeed India Partners, which led the startup’s Series A last year. The Bengaluru-based company tells TechCrunch they’ve closed a $20 million Series B led by Lightspeed Venture Partners. The startup is announcing new funding as they officially launch their chatbot platform stateside. Applying this DAU/MAU ratio to 900m MAU gives an estimated DAU for messenger of 396M, or just shy of 400M. ![]() India’s Yellow Messenger operates a conversational AI platform used by companies including Accenture, Flipkart and Grab to communicate with employees and customers. If we make the somewhat heroic assumption that the ratio of DAU/MAU and days used per week are the same between Facebook and FB Messenger, then we can estimate FB Messenger DAU/MAU at around 3.9/5.8 x 1.04/1.59 44. We welcome the opportunity to earn your business.While general purpose chatbots haven’t shaped user interfaces as radically as early advocates like Facebook may have hoped, when used in a more targeted capacity, they have shown promise in building closer relationships between consumers and brands and making critical enterprise workflows more streamlined. We stand behind our commitments using a workforce of reliable couriers who are uniformed and professional. We understand the importance of representing you and your company. As an additional part of the LightSpeed Difference, we will provide free insurance coverage for up to $250 a delivery while most other companies provide between $50 and $100. This information, as well as many additional online reporting capabilities, is available whether you order via the Internet or by phone with our customer service representatives. Online order tracking will include time dispatched, acknowledgment by the courier, pick up and delivery, including a POD signature, all provided in real time. Our company takes full advantage of recent technology advances by using the Internet and two-way mobile data to empower our clients to manage all aspects of their accounts, from account creation to delivery confirmation. The LightSpeed Difference is our 100% commitment to customer service and satisfaction. ![]() ![]() By combining years of experience in owning and operating courier companies in both the private and public sector, along with the full utilization of available technology, we have created a delivery service providing the highest level of courier services at competitive prices. The founders and owners of LightSpeed Express Delivery Systems would like to introduce the LightSpeed difference.
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